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Writer's pictureSusan Dack

Accountability: a "Secret Sauce" to Success

A truly great manager doesn't just set expectations – they follow through on commitments and ensure their team does too. Accountability is one of the many "secret sauces" that makes a team thrive.


Here are a few ways managers can become more accountable:


• Lead by Example:

Managers should consistently demonstrate accountability in their own work. When team members see their manager taking responsibility for their commitments, they are more likely to follow suit.


• Clear Communication:

Ensure that expectations and responsibilities are clearly communicated from the start. Misunderstandings can lead to accountability gaps, so clarity is key.


• Set SMART Goals:

Establish Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals for projects and tasks. This makes it easier to track progress and hold everyone accountable.


• Regular Check-Ins:

Conduct regular one-on-one meetings with team members to discuss progress, address challenges, and provide feedback. This keeps everyone on track and accountable for their work.


• Document Agreements:

Put commitments in writing, whether through emails, project management tools, or formal agreements. This creates a record and reinforces accountability.


• Recognize and Reward Accountability:

Acknowledge and reward team members who consistently meet their commitments. Recognition can be a powerful motivator for maintaining accountability.


• Problem-Solve Together:

When issues or roadblocks arise, work collaboratively with your team to find solutions. This shows that you're committed to overcoming challenges and achieving goals.


• Learn from Mistakes:

Acknowledge when things don't go as planned, and use these moments as opportunities for growth. Encourage your team to learn from their mistakes and make improvements.


• Delegate Effectively:

When delegating tasks, make sure team members understand their responsibilities and have the resources they need to succeed. Provide support as needed.


• Hold Team Meetings:

Regular team meetings can help ensure that everyone is aligned, aware of their responsibilities, and accountable for their contributions to the team's objectives.

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